Shipping & Returns

Minimum order quantity

Under 19items 80% of the retail price.

20-100items 60% of the retail price.

※The price will change automatically when you add to the card.

Over 100 items: We will aks the details of the order first. Please feel free to contact us.

Please contact us by the inquiry form if there are lack of stock or etc.

We will deal with F.O.B.TAIPEI unless the order of the assorts below.

Please contact us for details of the price etc.

Payment method

・Credit Card
Credit Card/Amazon Pay/Apple Pay／Google Pay／Shop Pay／Pay Pal
※Payment is based on the contract with the card company.
・Bank Trnsfer
We will specify the bank account for the transfer, please contact us from the inquiry form and make the payment. The item will be shipped after payment.

Shipping area

・Domestic
・International

Please note that we may not be able to accept orders from customers in countries and regions where international mail from Japan is not available.

Shipping fee

・Japan
Shipping to the designated delivery area is free.

・International
We will ship outside of Japan via international parcel unless there is no specific shipping type. An estimated cost of the shipping fee will be provided when confirmed the shipping address.

Delivery date/time

Please contact us if you have specific date/time of delivery.
The shipping company will be arranged by us after confirming the order depending on the shipping area/shipping time.
Please note that the shipping companies cannot be designated.
All products are delivered to the door of the delivery address. (Some large items will be delivered at the entrance on the ground floor of the building.)

Notes on shipping

Delivery address can be specified one delivery address for one order. if you would like to deliver to two locations, please make a separate order.

damaged or imperfect merchandise

In case the product was defective or delivered the wrong item, please contact us within 7 days of receiving your order and return the product to us within 7 days after contacting us.

Non-returnable/changeable items
Products that are damaged or soiled after being sold, displayed in stores, or delivered.
Products were different from the image.
Products whose accessories such as tags have been removed, or products whose boxes are missing.
Products that are damaged by the shipping company.
Products that are characteristics of the product and are not recognized as defective.
Products that are indicated as ''non-returnable.